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General FAQ



How can I talk with an actual person to take my order and answer questions?

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Call 1-888-SNACK-12 (1-888-76225-12) and a fundraising consultant will be happy to help you. Or you can email support@HealthyFundraisingSolutions.com, leave contact info and best time to call, and you'll be contacted within 24 hours by one of our fundraising consultants.



Can we return unopened cases?

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To ensure freshness, we cannot allow return of edible products.

Do I have to pay in advance?

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No!  We at Healthy Fundraising Solutions know how tight money can be. After all, that's why we're Fundraising. We offer Net 21, or 21 day accounts with approved credit. This means you'll have 21 days from the time you receive your order to pay.

How long will it take for our cases to arrive?

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Though orders often arrive quicker, please allow 7-10 days for delivery.  For special circumstances or conditions regarding delivery, please speak with your customer service representative.

Is it difficult to place an order?

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Absolutely not.  Most schools and non-profit organizations work off some form of Purchase Order (P.O.).  Others use a quote or bid system through the ASB or finance office.  Either way, our trained sales reps can guide you through the ordering process quickly and efficiently. 

School coaches, advisors, and/or sponsors may place orders directly for their groups.  Student representatives can place preliminary orders, but a school official will need to verify and approve the order before processing.  For Churches, sports leagues, and other non-profit organizations, a P.O. system or credit account system is also available.  

To help expedite the process, orders may also be placed on-line through the website!  To see order form: CLICK HERE



Is there a minimum order?

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No.



Will I have to pay for shipping?

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No.  Shipping is done via FedEx Ground and is completely free in the continental United States.

Will there be a charge for Sales Tax?

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No. Sales Tax will not charged. However, residents of Wisconsin and California will need to provide a tax exemption certificate or resale exemption to be on file with our company.


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